Frequently Asked Questions

Common questions about working together

Everything you need to know about my process, pricing, and how we can collaborate.

1 What services do you offer?

I operate under two specialty brands. Elixent Digital covers Shopware e-commerce development (custom plugins, integrations, migrations, performance optimization). Synhex Solutions covers custom web and mobile application development.

2 What is your experience with Shopware?

I've been working exclusively with Shopware since 2018, with Shopware 6 Advanced Developer certification. I've delivered 164+ custom plugins, worked on high-profile projects for German agencies, and handled everything from B2B platforms to ERP integrations.

3 Do you work with clients outside Germany?

Yes! While I specialize in the EU/DACH market, I work with clients globally. I've completed projects for clients in Germany, Austria, Netherlands, Denmark, UK, USA, and more.

4 What is your typical project timeline?

It depends on scope. Simple plugins might take 1-2 weeks, while complex integrations or full store builds can take 4-8 weeks. I provide detailed timelines during project scoping.

5 How do you handle communication?

I'm responsive and proactive. I use email, Slack, or your preferred communication tool. For larger projects, I provide regular status updates and maintain clear documentation.

6 Do you offer maintenance and support?

Yes. I offer ongoing maintenance packages under both brands. This includes bug fixes, Shopware update compatibility, security patches, and minor enhancements.

7 What about confidentiality?

All projects are treated with strict confidentiality. I'm happy to sign NDAs before discussing project details. Your business logic and data stay protected.

8 How do I get started?

Use the contact form on this site or reach out through Elixent Digital (for Shopware) or Synhex Solutions (for custom development). Describe your project, and I'll get back within 24 hours with initial thoughts.

Still have questions?

Feel free to reach out directly. I'm happy to discuss your project requirements.

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